There are new rules in the NDIS Code of Conduct about price differentiation. In simple terms, if a provider charges an NDIS participant more for a product or service than they would charge other customers, they may face penalties for breaching the Code of Conduct.
For instance, a shower chair that is sold to an NDIS participant for $1,200 and to other customers for $120, would not be acceptable pricing according to the Code of Conduct. The new rules are all about improving pricing transparency to help make sure all participants get fair treatment.
Christian’s story https://www.youtube.com/watch?v=dmraXjsgujM