Frequently Asked Questions
Types of sessions
Counselling / Psychotherapy for:
Individuals
Couples
Families
Group therapy
NDIS – Therapy support, Behaviour/specialist support, Early childhood intervention, Assist-life stage (transition), Support coordination, Case management, Plan Management
Prepare/Enrich – Dating/Engaged/Married or Parenting
Day and Evening appointments available:
Practice hours are Monday to Friday 8.00am – 5.30pm.
Appointment times from 8.30am to 4.00pm.
Fees
Fees as per 1st July 2026
| Therapy Session | Session Fee* | Medicare Rebate | Private Health |
| Individual | $260.00 (prorated after 1 hour) | $101.55 – Item 80110 $89.50 – Item 80160 |
Check with your Private Health Fund |
| Couples | Initial consultation (1.5 hours) $380 Subsequent consultation $260 (prorated after 1 hour) |
N/A | |
| Family | Initial consultation $330 Subsequent consultation $260 (prorated after 1 hour) |
N/A | |
| Assessment and report writing | $300.00 per hour | ||
| NDIS Items | As per the current NDIS Price Schedule | ||
| Better Access to Mental Health Care |
Referral required from your GP. 10 sessions per calendar year (January – December). We do not provide bulk billing. |
You will need to pay the full fee at the end of the session. The Medicare Rebate will be processed and deposited into your bank account usually within 24 hours. Psychologist – $101.55 Gap/out of pocket |
|
N.B. GST does not apply.
Fees are due at the end of the therapy session.
Medicare does not provide rebates for Cancellations/Reschedules or non-attendances.
Payment
Payments may be made by Cash, EFTPOS, Visa & Mastercard.
Amercian Express is also accepted but will incur a fee of $4.50 per transaction.
Private Health Funds
Your Private Health Fund may provide a rebate, but this is dependent on your policy.
Please check with your insurer first.
Cancellation/Reschedule Policy
Failure to arrive will be deemed as a non-attendance and will result in you being charged the full session fee.
Medicare does not provide a rebate for Cancellations/Reschedules or non-attendances.
2 business days notification is required for Cancellations/Reschedules otherwise a 100% charge will be applied.
If you have any questions or would like to make an appointment, please contact us on 8448 1106.

