NDIS – National Disability Insurance Scheme

How can I access Soothing Minds services?

Once you have obtained approval or if you already have a plan with the NDIS you can access various services through Soothing Minds Counselling & Psychotherapy.

If you have any questions or would like to make an appointment, please contact us on 8448 1106 as we are here to assist you.

At Soothing Minds, we understand that flexible, community-based service delivery is essential to meeting the diverse needs of our NDIS participants. That’s why we offer practice visits, home visits, school/early learning visits, and outreach support as part of our psychological therapy, early childhood intervention (ECI), and positive behaviour support (PBS) services. Each visit is purpose-driven and tailored to support the participant in the environment where they live, learn, and grow.

🏡 Home Visits

Home visits allow us to work with clients in their most natural setting. For psychology, this may involve supporting emotional regulation, daily routines, or therapeutic interventions in a comfortable and familiar space. For ECI, we coach parents and carers during everyday routines to help embed learning and developmental strategies into their child’s day. For PBS, observing behaviour in the home environment helps us identify triggers, assess needs, and tailor behaviour support plans that are relevant and practical.

🏫 School and Early Learning Visits

School and childcare visits are critical in supporting children with developmental delays or behaviours of concern. Our psychologists and PBS practitioners liaise with educators to share strategies, observe classroom behaviour, and build collaborative plans that support inclusion and positive engagement. For ECI, we work with early educators to integrate therapeutic strategies into classroom routines, ensuring consistency and reducing disruption to the child’s development.

🏥 Practice-Based Sessions

Practice sessions at Soothing Minds offer a controlled, private setting for therapy or assessment. These are ideal for clients who prefer a structured environment, or for interventions that require tools, resources, or privacy not available in community settings. It’s also a space for reviewing progress, conducting formal assessments, and working on targeted goals in a focused, distraction-free setting.

🚗 Outreach and Community Visits

We also support participants in community settings (e.g. parks, clinics, public libraries) depending on their goals—such as increasing independence, managing public behaviours, or building community participation skills.

Every visit is guided by the principles of trauma-informed care, respect, and empowerment, ensuring participants feel safe, understood, and supported—wherever they are.

At Soothing Minds, we are recognized for our commitment to delivering quality NDIS services across therapy, positive behaviour support, support coordination and plan management. We take conflict of interest seriously and discuss this with each participant wishing to access more than one service, because it is crucial in protecting the integrity, fairness, and trust of our service.

Here’s why:

Protects participant’s rights and best interests – If decisions are influenced by personal gain rather than the client’s wellbeing, it can lead to unethical outcomes, poor service, or even harm.

Maintains professional integrity – Upholding transparent, unbiased practices strengthens the credibility of practitioners and the reputation of the organisation.

Ensures legal and regulatory compliance – Especially in NDIS and health services, failure to manage conflicts can breach professional standards, contractual obligations, or laws.

Builds trust with participants and stakeholders – Clients must have confidence that their care is not compromised by behind-the-scenes relationships or agendas.

Supports accountability and transparency – Identifying and managing conflicts early helps prevent misconduct, poor decision-making, or reputational damage.